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Contai College of Learning & Management Science

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BBA

Healthcare Marketing

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By CCLMS Admin
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October 26, 2024
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Healthcare marketing is a strategic communication which mainly focuses on attracting consumers with the help of several marketing tools to promote the particular functionalities, available in a hospital industry like modernised treatment. This concept also mainly focuses on providing health guidance to clients by keeping them engaged with the advanced health system. Healthcare marketing strategies mainly require an omnichannel business strategy to recognize the healthcare organization. As far as the types of healthcare marketing are concerned, it is segmented into two types, “traditional” and “digital”. The traditional mode of healthcare marketing mainly focuses on the older concepts of the mass media such as newspaper advertisements, radio, and billboards and the digital mode of healthcare marketing focuses on the huge utilization of internet connectivity. It includes social media marketing, email marketing, search engine marketing, video ads and so on. The big advantage which has arisen is that digital healthcare marketing has become very effective and easier to track. Hence, let's discuss the importance, the healthcare marketing has helped millions of patients by providing information. during the Covid 19 times, numerous hospitals mainly used social media sites to update people. Secondly, there has been a vast development in the hospital’s websites have been updated by adding certain health tips to stay healthy after the Covid 19 times. Hence, let’s discuss its benefits. From the business perspective, the concept of healthcare marketing has mainly concentrated on an increment of clients from the hospital’s latest facilities, updating the patients about health-related information, as well as attracting clients to avail the latest healthcare facilities with the help of digital marketing. Apart from the benefits and importance, the most vital thing for the marketing personnel of the healthcare industry should be well acquainted with the strategies, to enhance the industry's working. The first strategy, which the marketing personnel mainly focuses is” Branding”. In this step, it is defined as the identity of the business. With this identity, many audiences can be easily notified about the workings of the business worldwide. Apart from that, most patients are searching for modernised healthcare techniques. The second strategy which is commonly used by marketing personnel, is to create a website. In this part, it will be easier for the clients/customers to look for hospital-related information on the smartphone. Regarding the smartphone, numerous web developers have primarily focused on optimising for smartphone users. Secondly, this strategy has also helped the patients to schedule their appointments seamlessly. The next strategy which is mostly followed is Search Engine Optimization. In this part, every hospital has the target to rank first on search engine sites. For example, if a person is searching for the “best cancer hospital in Kolkata”, the marketing teams of this hospital will mainly focus on optimizing the hospital’s website at the top so that every patient can be well informed of the hospital’s latest service and to have the highest ranking in the search engine sites. The last strategy is the Social Media Marketing. In the present scenario, this strategy is considered as the rampant mode of B2C communication. Several social media sites have become very convenient for people to look for updates. Several digital marketing professionals are primarily focusing on the upgradation of social media sites to be connected with patients. As far as education is concerned, a professional course in hospital management has been established, where you can get a managerial education which is applied in the hospital industry. In this course, you will also gain education on “Healthcare Marketing”, where you will get a piece of full information on these above-mentioned facts.

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