Affiliated to: MAKAUT, College Code: 340
The food and
beverage department plays a major role in the hotel/hospitality industry, as
far as education is concerned, the students, those who are pursuing this
subject, will get a great career opportunity to show their great creative skills
and so on.
This
management mainly involves planning and administering the operation of a
restaurant, kitchen, menus and customers. They must also have strong knowledge
of food and beverage preparation, finance, etc.
As far as
the food and beverage manager is concerned, they are responsible for monitoring
the restaurant operation. Apart from that, they also provide good and hygienic
quality service and concentrate on the guest’s satisfaction. To become a
successful restaurant manager, you must have great business skills and culinary
and leadership capabilities to handle huge restaurant operations.
As far as
their responsibilities are concerned, they mainly focus on managing the food
and beverage operation, recruiting and providing training to the interns, and
appreciating candidates for their best performance. Another responsibility is menu
planning. The food and beverage manager should have a strong concept of food
preparation and consumer behaviour in this part.
Apart from
food and beverage management, the concept of “kitchen management” mainly
concentrates on monitoring the kitchen’s day-to-day operation, which includes
preparation, quality control, hygiene, etc.
Regarding
customer service, it is considered a crucial part of food and beverage
management. People working in this department should have the experience to
take the customer's positive experience. For this position, you need to be
knowledgeable as well as they need to be friendly, to respond to the customer’s
complaints and enquiries.
Regarding Staff
management, the key element of food and beverage management includes bartenders
and kitchen staff. This staff requires effective communication and leadership skills
in order to motivate the staffs to show the best in their respective work.