Affiliated to: MAKAUT, College Code: 340
As we all
know our country “India” is very rich in culture, and tradition as well as it
has many beautiful places like hill stations and beaches to hang around with. For
hanging out in these beautiful places, the hospitality industry plays a major
role in handling tourists worldwide. All the hotel personnel have to maintain
certain regulations related to the law.
The reason
is that these laws help ensure the hotel industry runs smoothly.
As far as
the categorisation is concerned, the hotel laws are categorised into several
laws:
The first
law is the “License and Fire Security Certificate”. You cannot apply for this
certification without the fire NOC as it is tough to get other permission. You
have to obtain the NOC certificate from the fire department. After applying,
the fire department personnel will conduct the inspection, and the senior
personnel will decide whether the license should be given or not.
The second
law is Standardization and Food Safety. This law is considered the highest
authority which mainly focuses on taking the responsibility of supervising food
safety. In the hotel industry, those with a turnover of around 10 – 20 crores
are eligible to apply for the FSSAI license. For that, there are some documents
which are required to get a license are as follows:
·
Govt
identity proof of the owner
·
Address
proof
·
Hotel’s
email ID
·
Owner’s
Pan Card
·
Electricity,
Water and Gas Bill.
·
Annual
turnover report issued by the Chartered Accountant
·
Employee’s
Medical Certificate
·
Water
Testing Report
·
No
Objection Certificate
The third
law focuses on the “Liquor law”, which mainly focuses on selling and using
alcoholic beverages. Every state has a different liquor law. For this
permission, the hotelier has to contact the state excise department to get the
application form. Certain documents which are required are as follows:
·
Ownership
documents
·
Municipal
No Objection Certificate
·
Income
Tax returns
·
Owner’s
Identity Card
The fourth
law is the Employment Law. It is also considered as the labour law. This law is
categorised into several acts such as the Minimum Wages Act, Employee’s
Provident Fund, etc. This law mainly regulates employee benefits, The hotel
owners, those who fail to obtain the license, hoteliers have to face several
employment issues.
The fifth
law is the Consumer Protection Law. This law mainly focuses on protecting the
customer’s rights and interests. The hotel personnel should make sure that
customers get accurate information related to the hotel. If any customer finds
any misconduct in the hotel service, then they can file a complaint as well as
they can request the removal of the service charge.
The sixth
law is the Anti-Discrimination Law. This law states the fact that
discrimination against the guest based on complexion, race, disability as well
as origin is illegal. This offence can lead to legal punishment.
The seventh
law is Intellectual Property Rights. This law is the most important of all the
laws. The first legality under Intellectual Property Rights is the Copyright
and Trademark. This legality mainly concentrates on the protection of the hotel’s
identity like the logo, and name as well as written materials like the brochure
and hotel software. For this permission, the hotel personnel need to contact
the Intellectual property office and follow certain guidelines to get the
license.
The next law
is the taxation law. In this law, certain financial regulations like Goods and
Service Tax (GST), Income Tax Act and Foreign Exchange Management Act regulate
the whole financial transactions of the hotel industry.
From the
above-stated points, all the readers have enough knowledge about the
implementation of the hotel laws. All hoteliers as well as the students of
Hotel Management, those who want to establish their hotels, should have a piece
of accurate information about the hotel law and its regulations.